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Shipping & Returns

star We use Australia Post and DHL Express for all Postal Services
star Postage and Handling Charges are determined by weight and size - final charges will be displayed on checkout
star All orders are processed daily but please allow 1-3 business days for orders to be despatched
star We will ship to your registered address once payment is received, No changes to your order can be made - No exceptions.
star We will not be responsible if you do not receive your item because you have an outdated or erroneous address
star We will not be held liable for damaged/lost packages if not sent by Registered Post Services or Insured Parcel.

Extra Postage Services

star Registered Post (Includes up to A$100 insurance)
star Express Shipping - Additional A$8~20 (pricing depends on weight and location)
star International Registered & Express Shipping

Postage Transit Guidelines (Estimate Only)

star Regular Service - 3 ~ 6 business days (up to 10 business days for regional areas)
star Express Service - 1 ~ 3* business days (up to 6 business days for regional areas)
star International Airmail Service - 7 ~ 14 business days (up to 21 business days for some countries)
star International Express Service - 3 ~ 5 business days (up to 10 business days for some countries)

Returns / Refunds / Exchange

star Unless otherwise indicated, most of our products can be returned or exchanged
star Refunds will be granted at our discretion
star We will offer a refund within 14 days of purchase (postage/handling charges are NOT refundable) if you are unsatisfied with your order with the following conditions:

    * Buyer agrees to pay for return postage
    * Returned item must be in working re-sellable condition
    * We will issue refund once we have received the returned item(s)
    * Postage fee(s) are non-refundable

 

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